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Fixing a Paper Jam

It’s unfortunate but no one has found a surefire way to stop paper jams entirely. They have been the bane of the existence of office workers for years. While they are an annoying certainty in life in an office, fixing a paper jam is a relatively easy thing to solve on your own. As long as you know what you are doing, just about anyone can fix a paper jam.

The only thing you need to know before we begin is to be gentle with your machine. These are powerful machines that can be sensitive when treated incorrectly. If you get angry and start jerking things around then you can cause more damage to your machine that you will need to have someone come out and fix for a cost.

Follow these steps to help get yourself out of a jam.

  1. Locate the source of the jam. This will usually be in the paper tray. If you are unable to find the source of the jam in the paper tray then you may need to open the copier.
  2. Gently remove the paper causing the jam. Make sure to not yank or pull aggressively on the paper. This can cause something to break inside the copier and only casue more problems.
  3. Remove any extra scraps. Double check for any small scraps that may be left behind. These could cause issues later.
  4. Run a cleaning program. This is not necessary but will help to remove tiny pieces of paper and dust from the brushes.

If you follow these steps then you should be back to work in no time. If you are still experiencing problems then there could be a bigger problem at hand. Call your leasing company and see what they can do to help before more damage is done.

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